Divert Low Ratings Offline With Private Feedback Loops.
Catch poor ratings before they reach Google Maps. Saminus AI routes 1-3 star reviews securely to an internal dashboard, letting managers resolve complaints, issue refunds, and retain clients instantly.
2-Star Rating detected. Rerouted from Google Business Profile to Internal Triage CRM.
Configurable Sentiment Filter Rules
Build compliance-safe redirection parameters that segment user experiences in real-time.
Direct Google Mapping
Routes happy clients directly to your public GMB page to drop verified reviews with AI assist templates.
Private Escalation Route
Halts public posting. Opens a beautiful custom complaint portal logging issues internally.
No Gating Policies
Matches Google Maps Terms of Service. Offers resolution choice options without payment incentives.
Simulate Live Routing Intercepts
Click a rating to see where Saminus AI redirects the client's mobile screen.
Private Feedback Triage CRM
Supervisor WhatsApp & SMS Triggers
Send immediate alert webhooks to on-duty staff to contain negative feedback instantly.
Resolve Issues Before They Go Public
A client leaving a low rating triggers an API webhook. Saminus AI formats and dispatches details directly to manager phones. Resolve complaints on-site within minutes.
WhatsApp Sync
Delivered within 5 seconds.Email Summary
Detailed logs summaries.Branch: Artisan Cafe (Table 3)
Rating: 2-Stars
Issue: "Cold coffee, long checkout line."
Action: Tap here to chat with customer
Private Customer Triage CRM
Track resolved tickets, client contact coordinates, and monitor feedback histories.
Feedback Triage Control
Active Shield| Client | Rating | Alert Action | Status |
|---|---|---|---|
| Rohan Sharma | ★★☆☆☆ | Sent WhatsApp Alert | Resolved |
| Anita Gupta | ★☆☆☆☆ | Initiated Refund SMS | Pending |
| Kabir Sen | ★★★☆☆ | Diverted to Form | Resolved |
Engineered for Ratings Control
Automate citations tracking, configure intercept actions, and monitor customer reviews profiles.
Intelligent routing loops
Monitors client ratings selections instantly on phone screens, diverting unsatisfied feedback securely offline.
GBP Policy Safe
Supports compliance-safe rules. Does not pay for reviews or restrict options; focuses purely on private customer recovery.
Scalable for Every Listing Sector
Configure custom response parameters and target profiles for different niches.
Beauty & Wellness
Route styling session complaints internally before they hit Google maps.
Education
Triage parent and student feedback channels securely within dashboard.
Events & Entertainment
Divert ticketing or crowd management complaints to on-duty staff.
Finance & Legal
Secure sensitive client reviews internally while complying with local laws.
Fitness & Sports
Manage reviews for gym equipment, locker rooms, or trainers.
Food & Beverage
Resolve slow service complaints directly on floor shifts instantly.
Government & Public
Redirect institutional grievances to municipal department desk logs.
Healthcare & Medical
Protect patient health records privacy while resolving clinic complaints.
Home & Services
Intercept contractor service complaints to preserve local maps ranking.
Hospitality & Travel
Resolve hotel room or booking complaints privately offline today.
Logistics & Transport
Manage delay or packet loss complaints directly via supervisor alerts.
Manufacturing & Industry
Track quality control reviews internally before they impact bulk supply clients.
Private Review Shield FAQs
Review core technical queries regarding our review interception and compliance rules.
Divert Negative Reviews Offline Today
Deploy smart QR intercept loops, capture complaints privately, and outrank local competitors inside Google Maps search directories.