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BEFORE YOU WRITE
Quick Help Center.
Comprehensive answers curated straight from our engineering teams and vertical integration managers.
1.
Dynamic QR Codes & Analytics
Dynamic QR codes store a secure redirect URL rather than hardcoding destination
text. This allows you to update the destination link instantly anytime without
reprinting your graphics. They also log real-time scan analytics including scan
count, device OS, browser, and approximate geolocation.
Yes! Saminus supports clean downloads in ultra-high-resolution PNG and SVG
formats, making them fully optimized for large-scale physical printing,
billboard advertisements, or premium digital product packaging.
We track total scans, unique scanners, timestamps, scan counts, geographic
locations (country, region, and city), device models, operating systems, and
referring browsers. All data is processed using localized air-gapped structures
compliant with Indian DPDP Act 2023 guidelines.
Through our reseller and enterprise modules, you can upload a single CSV/Excel
file containing thousands of individual link payloads. Saminus instantly
batch-generates, applies design templates, and provides a zip archive download
within seconds.
2. AI
Chatbots & WhatsApp Automation
Absolutely! SaminusAI runs on custom-tuned LLM architectures allowing you to
upload private PDFs, documents, or raw Q&As, and scan web URLs to train the
chatbot. It can handle up to 85% of routine business support inquiries
automatically.
We help you connect your WhatsApp Business API securely using standard Cloud API integrations. This enables high-volume broadcasts, automated billing follow-ups, and interactive catalog messaging under your business profile.
Yes! Saminus integrates a visual drag-and-drop conversational flow builder. You can build structural conversation branches, reply buttons, interactive lists, data capture variables, and product catalog nodes completely code-free.
Saminus supports multiple agents depending on your active plan tier. Reseller
and Enterprise layouts offer multi-agent seat allocation, dynamic ticket
routing, agent performance metrics, and supervisor whisper settings.
3.
Reputation Lab & Business Reviews
Reputation Lab integrates securely with public review API endpoints. As reviews are published on your storefronts, our semantic context analyzer automatically writes a highly professional response tailored specifically to the customer's sentiment.
Yes! Saminus contains a visual Post Calendar enabling scheduling of localized updates, promotional offers, launch events, and product listings across single or multiple locations simultaneously.
It is a custom feedback layout designed to optimize search rankings. Satisfied
users (ratings 4-5 stars) are instantly directed to write reviews on your live
Google link, while negative feedbacks (ratings 1-3 stars) are routed to a
private administration dashboard for resolution.
Our Auditor conducts real-time checks on business directory listings. It scores profile completeness, keyword optimizations, response frequencies, photos, and geographic data, providing a complete step-by-step checklist to increase local search visibility.
4. Queue, Waitlist & Bookings
This system eliminates crowded waiting lines. Walk-in guests simply scan a
designated physical QR stand, input basic contact details, and join a digital
queue. They can monitor their status in real-time on their device and receive
SMS or WhatsApp notifications when their turn approaches.
Yes! Saminus Booking Manager lets you configure timezone rules, specific daily
opening hours, holiday closures, custom intervals (e.g. 15 mins, 30 mins, or 1
hour slots), buffer intervals between bookings, and custom questions for
appointment forms.
As administration agents toggle active queue positions or update status to 'Active' from the backend waitlist dashboard, Saminus immediately triggers a WhatsApp Cloud API push broadcast, alerting customers (e.g. "Your slot is ready! Please proceed to Counter 3").
Yes, our dashboard provides a clean copy-paste responsive HTML/JS widget script.
You can easily integrate your live Saminus booking schedules into standard
WordPress sites, Shopify stores, Webflow systems, or custom static sites
seamlessly.
1. Retail & Showrooms
By placing feedback QR codes at premium billing points or on checkout desks,
showrooms can instantly prompt customers to rate their experience. Highly rated
responses immediately generate a prompt linking to your Google Business listings
to grow local maps visibility.
Yes! Retailers can segment customer profiles and launch scheduled promotional template campaigns (e.g. sharing PDF lookbooks, holiday coupon links, or new arrival notifications) targeting opted-in lists directly via public API services.
By printing dynamic QRs on item tags, shoppers can scan to instantly view
styling tip videos, sizing variations, custom fabrics, customer reviews, or
claim instant digital discount points—bridging the online-to-offline gap.
Yes! Our enterprise reseller architecture enables central admins to create separate WhatsApp API channels, dynamic queues, agent managers, and dashboard accounts for up to 100+ national or regional retail locations under a single dashboard.
2. Healthcare & Clinics
Patients can check-in digitally by scanning waitlist QRs from home or their
vehicles. They can track the doctor's active patient slot live in real-time,
arriving at the clinic right as their appointment is called to eliminate crowded
waiting rooms.
Absolutely. Saminus conforms strictly to the Indian DPDP Act 2023. Patient
contact details, intake logs, and queue history are protected by localized
databases, unedited audit logs for 180 days, and strict access controls.
Post-consultation checkouts can automatically trigger a private review WhatsApp
link. Satisfied patients are routed to publish positive reviews on your Google
Business profile, helping increase clinical visibility in local search map
packets.
Yes! Saminus allows clinic managers to setup automated, secure template rules
via WhatsApp to schedule prescription renewal reminders, recurring checkups, or
wellness camp notifications based on target parameters.
3. Hospitality & Restaurants
Diners scan a unique dynamic QR code placed on their dining tables to view a
beautiful, fast-loading digital menu with categories, vivid images,
vegetarian/non-vegetarian indicators, allergen descriptions, and chef
recommendation tags.
Yes! Saminus supports direct integration with WhatsApp Catalog models. Table
diners add food items directly inside their chat interface and
checkout—instantly firing order payloads to your kitchen's central KOT display
or dashboard printer.
Table feedback forms dynamically intercept ratings. If a customer leaves a
rating below 4 stars, the system does not link to public listings. Instead, it
immediately shoots a real-time WhatsApp alert to the Restaurant Manager to
resolve the issue on the spot.
Yes! Saminus Menu Manager supports advanced scheduling filters. You can design
custom menus and program table QR codes to dynamically route customers to
breakfast, high tea, or dinner configurations based on the scan time.
4. Real Estate & Services
Brokers place custom QR codes directly on physical yard signs or flyers.
Scanning lets buyers instantly view property images, floorplans, location
highlights, pricing worksheets, or contact the agent directly on WhatsApp.
Yes, Saminus maps lead databases with WABA sequences. Once a buyer scans a yard
QR, the platform automatically routes them into drip flows, delivering
neighborhood sheets, schedule updates, or property listings systematically.
An Omni-Node acts as a premium all-in-one digital landing card. It bundles your
dynamic profile bio, professional portfolios, payment links, social accounts,
and direct appointment scheduling blocks onto a single glassmorphic card
interface.
Yes! Saminus Analytics engine assigns deep unique tracing links to every QR code
generated. Your dashboard can segment and report exactly which physical
locations or banner designs are driving maximum client scans and clicks.
5. Education & Institutions
Institutions display secure, auto-rotating dynamic check-in codes on screens.
When students scan the QR code via their smartphones, the system verifies their
active location metadata against classroom coordinates to log instant,
proxy-free attendance.
Yes! Schools display dynamic booking calendars via email or SMS before
parent-teacher conferences. Parents pick distinct available timeframes,
immediately logging their slot and receiving confirmation tickets, avoiding
physical lines.
Yes! Schools leverage WhatsApp broadcast lists to send verified templates sharing PDF date-sheets, holiday updates, exam results, or tuition invoices directly to parents' WhatsApp profiles securely.
Absolutely! Saminus multi-queue architecture lets administrators deploy
segregated waitlist codes for Admissions, Student Accounts, Library desks, and
Registrar offices under a unified departmental dashboard.