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AI AGENT
Auto-Pilot Review Replying
Context-Aware Response Engine
Smart Brand Voice Assistant
Sentiment Analysis Dispatcher
Auto-Pilot Review Replying

Automate 100% of Google Review Responses With Custom AI Personas.

Never leave a customer review unanswered. Saminus AI interprets context, matches your professional tone guidelines, and posts semantic replies immediately to skyrocket Local pack SEO rank scores.

Sentiment Radar AI Brand Tone Control Real-time GBP Webhooks
Launch Simulator Studio Review Technical FAQ
G
SaminusAI Dental
Connected GBP API
Rohan Sharma (Patient)

"Dr. Sharma was highly professional and painless. The checkup was fast, but the lobby waiting area was a bit crowded."

Analyzing Review Context...
Overview Sentiment Radar Star Simulator AI Personas Multi-Platform Core Features Use Cases FAQs
Sentiment Radar

Deconstruct Intent with Sentiment Radar

Our NLP engine analyzes review phrasing, separates happy mentions from frustrations, and triggers relevant response pathways immediately.

POSITIVE METRIC

Praise Extraction

Recognizes specific service praises (e.g. food quality, dental precision, friendly checkout) to amplify them in the draft.

CRITICAL METRIC

Frustration Isolation

Isolates specific pain points (e.g. queue time, pricing, staff behavior) so the response addresses them constructively.

ROUTING METRIC

Tone Detection

Tracks context metrics (sarcasm, extreme anger, confusion) to decide if human supervisor intervention is required.

Star Simulator

Star-Rating Adaptive AI Replies

Configure different reply strategies depending on the stars given. Apologetic and escalatory for 1-star reviews; grateful for 5-star highlights.

★ ★ ★ ★ ★
Simulated Customer Review

"The services here were amazing, definitely recommending to others!"

Adaptive AI Output Gratitude Strategy
"Thank you so much for the glowing review! We are pleased to hear you had an amazing experience."
AI Personas

Match Your Brand Voice Layout

Switch profiles to adjust the tone of replies instantly. Choose Casual for modern cafes, or Professional for legal or dental practices.

Active Tone Response Preview Professional
"Thank you for contacting us. We appreciate your constructive feedback regarding our waiting room density and are taking direct measures to schedule patients more efficiently."
Sync Hub

Multi-Platform Sync Reputation Engine

Monitor and publish AI auto-replies across all local listings networks from one centralized dashboard interface.

Google Maps Sync
Yelp Business Sync
Trustpilot API Sync
Google Maps Webhook API
Synchronized
Instant
Latency Delay
Connected
OAuth2 Status
Authorized
Permissions
Core Strengths

Engineered for Brand Optimization

Automate citation profiles, configure tone policies, and secure bad reviews offline seamlessly.

TRANSLATION

Multi-Lingual Processing

Detect and response automatically to reviews left in over 45 languages, drafting native contextual reviews instantly.

COMPLIANCE

Google Guidelines Compliant

Respond fully compliant with Google Business Profile guidelines. No review gating; purely automated helper drafting.

Use Cases

Scalable for Every Listing Sector

Configure custom response parameters and target profiles for different niches.

15 Categories
Beauty & Wellness

Auto-reply to styling sessions, hair, skin, and spa service reviews.

20 Categories
Education

Handles course ratings, admissions questions, and parent feedback loops.

18 Categories
Events & Entertainment

Auto-respond to concert ratings, ticketing, venue, and safety reviews.

19 Categories
Finance & Legal

Professional, compliant tone profiles perfect for attorney and banking listings.

16 Categories
Fitness & Sports

Manage reviews for gym amenities, member routines, and fitness trainers.

24 Categories
Food & Beverage

Automated responses to dinner plating, wait times, and menu specials.

10 Categories
Government & Public

Secure, strict replies to civic services, parks, and institutional queries.

24 Categories
Healthcare & Medical

Fully compliant patient responses maintaining HIPAA guidelines offline.

15 Categories
Home & Services

Injects hyper-local neighborhood keywords directly into repair responses.

20 Categories
Hospitality & Travel

Auto-pilot responses for hotel services, booking guides, and local tours.

10 Categories
Logistics & Transport

Highlights shipment tracking, dispatch speed, and delivery responses.

13 Categories
Manufacturing & Industry

Formal feedback templates for bulk supply channels and warehouse operations.

FAQs

Auto-Reply Agent FAQs

Review core technical queries regarding our AI auto-responder pipelines.

SaminusAI uses authorized Google Business Profile REST API webhooks. Once authenticated via OAuth2, our server receives push alerts whenever a client registers a rating.

Yes. The portal supports both Auto-Pilot mode and Draft-Review mode. In Draft-Review, suggestions are held in the admin dashboard and alerted via WhatsApp for manual 1-click confirmation.

Yes. SaminusAI replies comply fully with search guidelines. Google encourages businesses to actively respond to both positive and negative reviews to demonstrate engagement.

Yes. Our language parser reads inputs in over 45 languages, executing translations in memory, and submits matching localized answers immediately.

The system splits review paragraphs into positive and negative tokens. It identifies praise targets (e.g. food quality) and pain points (e.g. queue time) to generate precise answers.

Yes. You can supply historical review responses inside the Custom Persona training panel. SaminusAI adjusts tone policies to match those reference styles.

The system creates apologetic drafts, requests contact coordinates, and sends instant escalations to store supervisors via WhatsApp to resolve issues offline immediately.

Absolutely. The multi-location cockpit syncs permissions and coordinates reviews pipelines across thousands of business listings locations simultaneously.
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