Scale Globally. Route Locally.
Multi-Branch API
Connect up to 50+ business locations, franchise networks, or store branches to one centralized WhatsApp API engine. Dynamically sync client data across global CRMs like Salesforce, HubSpot, and Zoho with sub-second latency.
Core Hub
Multi-Location Routing Engineered to Scale
Maintain a cohesive customer journey while empowering regional branches to operate independently inside their local jurisdictions.
Intelligent Location Geo-Routing
Route incoming customer chats to the closest retail outlet, clinic, or service branch dynamically based on customer zip code, IP detection, or explicit user location coordinates.
Real-Time Global CRM Sync
Instantly sync user messages, conversational states, intent flags, and customer details back to HubSpot, Salesforce, or custom proprietary databases. Zero loss of record history.
Developer-First REST APIs
Programmatically initiate broadcasts, manage conversational states, fetch chat logs, or construct branches on-the-fly. Built to survive 10,000+ API requests per minute.
Centralized Admin Dashboard
Oversee and monitor up to 50+ branches in a single pane. Control agent allocation, template approvals, role permissions, and track regional performance metrics instantly.
Visualizing The Enterprise Flow
Analyze how customer chats route to specific local branches or sync with centralized databases in real-time.
Low-Latency Global Data Replication
Saminus Enterprise uses global edge routers optimized to dynamically inspect incoming WhatsApp message payloads.
Under 150ms Payload Processing
Edge processing servers decode and direct traffic instantly without server queuing delays.
Local Data Isolation Rules
Configurable database partitioning keeps local client chats compliant with local data storage laws.
Automatic Failover Redundancy
If a local branch desk is offline, chats automatically fallback to centralized support teams.
Live Simulation: Select Routing Trigger
Click a trigger below to watch the live decision logic route payload events.
Production Ready REST Webhooks & API
Designed by developers, for developers. Leverage lightweight, fast JSON payloads with OAuth2 token validation security.
Integrate WhatsApp in Under 10 Lines of Code
Send automated booking notifications, branch reminders, invoice receipts, and secure authentication tokens. Access complete JSON webhooks to receive incoming customer messages directly inside your proprietary system.
- REST API: Send & receive media messages, locations, and interactive templates.
- Webhook Subscriptions: Real-time message status updates (sent, delivered, read).
- Secure Signatures: HMAC-SHA256 headers for all inbound event validations.
{
"object": "whatsapp_business_account",
"entry": [{
"id": "9821734918732",
"changes": [{
"value": {
"messaging_product": "whatsapp",
"metadata": {
"display_phone_number": "15550193822",
"phone_number_id": "107123987123"
},
"contacts": [{
"profile": { "name": "Jane Doe" },
"wa_id": "15553334444"
}],
"messages": [{
"from": "15553334444",
"id": "wamid.HBgLMTU1NTMzMzQ0NDQVAg",
"timestamp": 1780399476,
"text": { "body": "My router is broken and I want a refund." },
"type": "text"
}]
},
"field": "messages"
}]
}]
}
curl -X POST https://api.saminus.com/v1/messages \ -H "Authorization: Bearer YOUR_API_TOKEN" \ -H "Content-Type: application/json" \ -d '{ "to": "+15553334444", "type": "template", "template": { "name": "order_confirmation", "language": { "code": "en_US" }, "components": [ { "type": "body", "parameters": [ { "type": "text", "text": "Jane Doe" }, { "type": "text", "text": "ORD-8273" } ] } ] } }'
curl -X POST https://api.saminus.com/v1/branches/routing-rules \ -H "Authorization: Bearer YOUR_API_TOKEN" \ -H "Content-Type: application/json" \ -d '{ "rule_id": "rule_nyc_east", "criteria": { "zip_codes": ["10001", "10002", "10003"], "lead_source": "web_inbound" }, "destination_branch": { "branch_id": "nyc_hq", "department": "sales" }, "fallback_branch_id": "central_global_desk" }'
Enterprise-Grade Security & SLA
Build on an architecture designed to pass the most rigorous corporate infosec reviews and security inspections.
SOC2 Type II
Undergoing continuous penetration testing and third-party security audits to ensure compliance.
Meta End-to-End
Utilizes direct Meta APIs with full TLS 1.3 transit encryption and static data sanitization.
GDPR Compliant
Local server hosting regions (EU, US, APAC) to satisfy regional customer information boundaries.
99.99% Uptime
Dedicated service-level agreements (SLA) with active load balancing and microservice architecture.
Tailored Solutions for Every Sector
How global networks and multi-unit organizations deploy Saminus Multi-Branch API pipelines.
Retail & Franchises
Direct store visitors straight to the nearest local showroom WhatsApp number. Sync localized promotional events, local stock lists, and operating times automatically.
- Local inventory lookup
- Proximity branch routing
Healthcare Providers
Manage multiple clinics or hospitals under a single central number. Patient chats route securely to their primary care clinic while keeping history encrypted.
- Patient file CRM integration
- Clinic-level failover systems
Financial & Banking
Connect national banking branches or insurance agents with centralized security controls. Maintain logs, track customer compliance, and distribute customer inquiries to local agents.
- End-to-End audit logs
- Authorized advisor mapping
Architected for Heavy Enterprise Demands
Saminus API processes multi-channel integrations with redundant connections to Meta nodes globally, preventing delay spikes or queued queues during high promotional broadcast cycles.
View Performance DashboardFast Implementation Roadmap
How we configure and scale your multi-branch infrastructure from day one.
Connect Meta WABA
Link your corporate WhatsApp Business Accounts directly inside our secure onboarding manager.
Map Regional Nodes
Upload store coordinates, region codes, or branch numbers using our dashboard or simple CSV/API routing parameters.
Deploy Live Routing
Configure fallback logic, sync webhooks to your active CRM databases, and run pilot test workloads.
Got Questions? We Have Answers
Detailed, developer-focused answers regarding the Multi-Branch routing system and APIs.